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How to Qualify Your Customers For Financing
Follow the steps below to qualify your customers for Goodleap, Lightreach or SOLRITE finance.
Part 1- Choosing Financing Options
Step 1: Locate the Financing section of the proposal.
Step 2: Choose between these financing modes.
Financing using partner APIs allows sales reps to choose from a variety of solar loans from our finance partners which have direct API (e.g. Goodleap, SOLRITE, Lightreach, etc.).
Financing (Easy Mode) is SubcontractorHub’s finance decision engine which calculates and presents the most suitable financing option for a customer based on their choice between three different categories- lowest interest rate, lowest payment, or shortest term.
Financing using the organization's own database allows users to add and finalize financing options from their own lenders. This financing mode does not include qualification directly from the platform.
Part 2- Qualifying with Partner APIs
Qualifying with Goodleap
Step 1: Go to the financing section of the proposal and select Financing (Using Partner APIs).
Step 2: Click on the “Goodleap” button.
Step 3: Select the customer’s utility from the “Select Utility Company” drop-down and click on the “Update” button.
Step 4: Click on the “Finance Options” drop-down to choose a finance option.
Step 5: Click “Add Loan” to add the financing card. You can add multiple financing cards.
Step 6: Click on the “Finalize” button to finalize the solar loan.
Step 7: Click on the “Qualify” button.
Step 8: Enter your details and signature. Click on the “Clear” button to clear the signature. Click on the “Approved” button when the signature has been written correctly. Then click on the “Next” button.
Step 9: Input the credit details and click on the “Submit” button.
Step 10: Click on the “Ok” button to return to the proposal.
Step 11: Click on the “Send Loan Docs Request” button to share the finance contract with the customer via email.
Step 12: The loan documents will arrive in your customer’s inbox. From the email, click on “Review Document” to proceed. The loan documents must be signed to complete the qualification process.
Qualifying with LightReach
Step 1: Go to the financing section of the proposal and select Financing (Using Partner APIs).
Step 2: Click on the “LightReach” button.
Step 3: Select the utility company from the corresponding drop-down box.
Step 4: Click on the "Create Account” button.
Step 5: Select the Financing Option and Rate from the corresponding drop-down boxes.
Step 6: Click on the “Create a Quote” button.
Step 7: Click on the “Finalize” button located on the finance card.
Step 8: Click on the “Qualify” button to proceed with qualification.
Step 9: Enter the customer’s details and click on the “Submit” button.
Step 10: Once the credit is run, successful qualification will lead to the congratulations pop-up. Click on the “Ok” button.
Step 11: Click on the “Send Contract Docs” button to share the contract.
Step 12: Click on the “Yes” button. The contract will be sent to your customer’s email.
Step 13: The loan documents will arrive in your customer’s inbox. From the email, click on “Review Document” to proceed. The loan documents must be signed in order to complete the qualification process. Once the customer signs the contract the proposal is converted into a project.
Qualifying with SOLRITE
Step 1: Go to the financing section of the proposal and select Financing (Using Partner APIs), then click on the “SOLRITE” button.
Step 2: Click on the “Create Account” button.
Step 3: Click on the “Qualify Homeowner” button.
Step 4: Fill in the qualification form and click on the “Submit” button. Please note that the first name, last name, and address will auto-fill and that the first name and last name are uneditable.
Step 5: Once the credit is run, successful qualification will lead to the congratulations popup. Click on the “Close” button.
Step 6: According to the response, the prequalification status information located in front of the “Finance Options” label will show either SOLRITE Gold or SOLRITE Silver.
Step 7: Choose the Escalator Rate and Pricing from the corresponding drop-down boxes. Click on the “Create a Quote” button.
Step 8: Once the financing option is added, Click on the “Finalize” button located on the finance card.
Step 9: Click on the “Send Contract Docs” button located on the financing card. Please note that this button will only become clickable after receiving a credit response and finalizing a financing option. Then click on “Yes”.
Step 10: The financing document will open up in the next tab to be signed. Adopt the signature and sign in the indicated areas. Click on the “Finish” button to send the document to the customer. After the customer signs the contract it will be forwarded to the channel partner for their signature.
Once the channel partner signs the contract, the proposal is converted into a project.
Part 3- Qualifying with Easy Mode
Step 1: Locate the Financing section of the proposal.
Step 2: Select Financing (Easy Mode) by clicking on the button.
Step 3: Choose between Lowest Interest Rate, Lowest Payment and Shortest Term categories and click on the corresponding button.
Step 4: Select one of the solar loans and click “Finalize” to continue with a quote.
Step 5: Click on the “Qualify” button to start the loan qualification process.
Step 6: Enter the customer's details and signature. Click on the “Clear” button to clear the signature. Click on the “Approved” button when the signature has been written correctly. Then click on the “Next” button.
Step 7: Input the credit details and click on the “Submit” button.
Step 8: Click on the “Ok” button to return to the proposal.
Step 9: Click on the “Send Loan Docs Request” button to share the finance contract with the customer via email.
Step 10: The loan documents will arrive in your customer’s inbox. From the email, click on “Review Document” to proceed. The loan documents must be signed in order to complete the qualification process.
Part 4- Updating Pricing After Finalizing or Qualifying
Step 1: To make any changes to the proposal pricing after qualification in any way, click on the x button to cancel and remove the financing option.
Step 2: Click on the “Yes” button to cancel the loan. You can now update the proposal pricing and repeat the qualification process.
