How to Qualify Your Customers For Financing

Follow the steps below to qualify your customers for Goodleap, Lightreach or SOLRITE finance.

Part 1- Choosing Financing Options

Step 1: Locate the Financing section of the proposal.

Step 2: Choose between these financing modes.

Financing (Fully Integrated) allows sales reps to choose from a variety of solar loans from our finance partners which have direct API (e.g. GoodLeap, SOLRITE, Lightreach, etc.).

Financing (Easy Mode) is SubcontractorHub’s finance decision engine which calculates and presents the most suitable financing option for a customer based on their choice between three different categories- lowest interest rate, lowest payment, or shortest term.

Financing (Manual Entry) allows users to add and finalize financing options from their own lenders. This financing mode does not include qualification directly from the platform. 

Part 2- Qualifying with Fully Integrated Financing

Qualifying with Goodleap

Step 1: Go to the financing section of the proposal and select Financing (Fully Integrated).

Step 2: Click on the “GoodLeap” button.

Step 3: Select the customer’s utility from the “Select Utility Company” drop-down and click the “Update” button.

Step 4: Click the “Finance Options” drop-down to choose a finance option. 

Step 5: Click “Add Loan” to add the financing card. You can add multiple financing cards.

Step 6: Click “Finalize” to finalize the solar loan.

Step 7: Click “Qualify”. 

Step 8: Enter your details and signature. Click on the “Clear” button to clear the signature. Click the  “Approved” button when the signature is correctly written. Then click on “Next”. 

Step 9: Input the credit details and click “Submit”. 

Step 10:  If your customer qualifies, you’ll receive a congratulatory popup. Click “Ok” to return to the proposal. 

Step 11: Click “Send Loan Docs Request” to share the finance contract with the customer via email. 

Step 12: Click “Yes” to continue.

Step 13: The loan documents will arrive in your customer’s inbox. From the email, click “Review Document” to proceed. The loan documents must be signed to complete the qualification process. 

Qualifying With LightReach

Step 1: Go to the financing section of the proposal and select Financing (Fully Integrated).

Step 2: Click the “LightReach” button.

Step 3: Select the utility company from the corresponding drop-down box. 

Step 4: Click “Create Account”.

Step 5: Select the Financing Option and Rate from the corresponding drop-down boxes.

Step 6: Click “Create a Quote”.

Step 7: Click “Finalize” to finalize the quote.

Step 8: Click “Qualify” to proceed with qualification. 

Step 9: Enter the customer’s details and click “Submit”. 

Step 10: If your customer qualifies, you’ll receive a congratulatory popup. Click “Ok” to return to the proposal. 

Step 11: Click “Send Contract Docs” to share the contract.

Step 12:  Click “Yes” to continue.

Step 13: The loan documents will arrive in your customer’s inbox. From the email, click “Review Document” to proceed. The loan documents must be signed in order to complete the qualification process. Once the customer signs the contract and the stipulation documents are uploaded, the proposal is converted into a project.

Qualifying With SOLRITE

Step 1: Go to the financing section of the proposal and select Financing (Fully Integrated), then click on the “SOLRITE” button. 

Step 2: Click “Create Account”. 

Step 3: Click "Qualify Homeowner", and a title verification pop-up box will appear. You can proceed with the current title or replace it with the suggested title in the box. Then, click "Continue".

Step 4: Click “Yes” to confirm.

Step 5: Select the name and run the check title.

Step 6: Select the Utility of your customer and click on the “Qualify Homeowner” button on the right.

Note: Click "Qualify Homeowner", and a title verification pop-up box will appear. You can proceed with the current title or replace it with the suggested title in the box. Then, click "Continue".

Step 7: Enter the customer's birthday, check both acknowledgement boxes, and submit. When a homeowner qualifies, the icon will transition to blue and read "Qualified". If you receive a message reading "We were unable to match you with any financing options at this time", the customer has failed credit for both SOLRITE Gold and SOLRITE Silver.

Step 8:  Your customer’s credit score will decide whether they are eligible for SOLRITE Gold or SOLRITE Silver. (Gold is the good credit quoting, 650 FICO +. Silver is for customers with FICO scores from 550 to 649).

If your customer qualifies, you will receive a congratulatory pop-up window to confirm the pre-qualification.

Step 9: Your customer’s credit score will decide whether they are eligible for SOLRITE Gold or SOLRITE Silver. (Gold is the good credit quoting, 650 FICO +. Silver is for customers with FICO scores from 550 to 649).

Adjust pricing and click on "Create Quote".

Step 10: After pre-qualification select Pricing. This will display the KWh rate, monthly payment, and gross PPW options.

Step 11: Click “Create Quote”.

Step 12: Click "Finalize" to save a quote and to generate a quote summary. It will appear below as you scroll down. You must finalize a quote before you will be able to send out contract documents.

Step 13: Next, click on "Send Contract Documents". This will generate the contract. The contract will be sent to the sales rep first. They will sign their name and click "Finish".

The contract will then be sent to the homeowner's email, where they will be able to sign their portion and click "Finish".

Clicking "Finish" will trigger the homeowner being sent a Welcome Email from SOLRITE. You will need to navigate to this email to complete the customer creation process.

Part 3- Qualifying With Easy Mode

Step 1: Locate the financing section of the proposal. 

Step 2: Select Financing (Easy Mode) by clicking the button.

Step 3: Choose between Lowest Interest Rate, Lowest Payment and Shortest Term factors and click on the corresponding button. 

Step 4: Select one of the solar loans and click “Finalize” to continue with a quote.

Step 5: Click “Qualify” to start the loan qualification process.

Step 6: Enter your details and signature. Click “Clear” to clear the signature. Click  “Approved” when the signature has been written correctly. Then click “Next”. 

Step 7: Input the credit details and click “Submit”. 

Step 8:  Click “Ok” to return to the proposal. 

Step 9: Click “Send Loan Docs Request” to share the finance contract with the customer via email. 

Step 10: The loan documents will arrive in your customer’s inbox. From the email, click “Review Document” to proceed. The loan documents must be signed in order to complete the qualification process. 

Part 4- Qualifying By Sending The Application To Homeowner

Your customer can opt to complete the qualification process themselves via an application sent to their email. Follow the steps below to learn how to do this.

Step 1: Click “Finalize” to finalize a quote.

Step 2: Click “Send Application To Homeowner”.

Step 3: The application will arrive in your customer’s inbox. Direct your customer to open the link.

Step 4: Direct your customer to click “Qualify”.

Step 5: Your customer must fill out the credit application form and click “Submit”.

Step 6: If your customer qualifies, they will receive a message of congratulations.

Step 7: Refresh the proposal page to see the updated status on the finance card. 

Step 8: Click “Send Loan Docs Request” to share the finance contract with the customer via email, then click “Yes”.

Step 9: Your customer will receive an email with further instructions on how to complete the document signing process.