Sungage Sales Walkthrough

Follow the steps below to start selling with Sungage.

Step 1: Sign in to your SubcontractorHub account with your username and password. 

Step 2: Click "New Customer" at the top of your screen to create a new customer.

Step 3: Enter the customer’s address and basic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type and assign it to a user by clicking “Assign To”. Fill out setter and lead source details, as well as other information.

Then click “Create customer” in the top-right corner of the page. 

Step 4: You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.

Step 5: Click the “Utility” drop-down box in the Consumption profile section and select the correct utility provider. 

Step 6: Scroll down to enter the client's kWh usage. You can opt to either enter the monthly or annual usage by switching the toggle. The predictive AI will also generate an assumed consumption amount based on the address entered.

Likewise, if you only have a few months of data available, the software will attempt to auto-fill the other months' data.

Step 7: Click “Start Design”.

Step 8:  Most homes will be able to utilize the AI-Assisted design tool. Identify the correct home, align it with the tool’s crosshair and click "Run AI Design". If you are working in a market where the AI-Assisted tool does not function seamlessly, you can toggle to "manual design" mode. Reference the "Switch from AI-Assisted Design to Manual" guide for detailed instructions.

Step 9: Click on the modules that you want to include in the design. You will notice the

system size, offset, and production all change in real time. You can also adjust the system offset with the slide bar. If you wish to further adjust the design, switch to AI edit mode. 

Update Electric Bill pricing and Annual Usage that suit your customer’s needs. 

You can also select the type of panel that goes into the system alongside the design.

Step 10: Click “Save”.

Step 11: Your AI-Assisted Design is ready with system size details. You can add an inverter and edit escalation, PPW, mounting type and roof type in this section. 

Step 12: Scroll down and turn on the battery toggle to add batteries to your proposal.

Step 13: Choose if you would like to quote a backup battery OR a grid-tied battery here.

Step 14: Add as many rooms or appliances as your customer needs to back up. Select the room or appliance to increase or decrease the quantity. The battery recommendation algorithm will calculate how many batteries the customer needs to back up the added rooms or appliances and increase or decrease the number accordingly.

Step 15: Select your battery from this section. You can increase or decrease the quantity of batteries required for your proposal.

Step 16: If you require additional adders to your quote, scroll down to the “Add-on” section. This section is optional. Click on “Choose Adders”.

Step 17: Select the adders you need and click “Done”.

Step 18: You can add the down payment amount before selecting your finance options.

Step 19: Scroll down to the financing section of the proposal and select "Financing (Fully Integrated)".

Step 20: Select “Sungage Financial” to use Sungage’s financing products.

Step 21: Select your customer’s utility from the “Select Utility” dropdown menu.

Step 22: Open the “Select Rate” dropdown to select the financing option that suits your customer’s needs and budget. Click “Create Quote”. 

Step 23: The Sungage financing card will be generated with details of the financing option. Click “Finalize”.

Step 24: Now the quote is finalized and your customer is ready to qualify for Sungage’s financing. Click “Apply” to qualify your customer.

Step 25:  Choose if the customer will apply for financing in person or receive an email with the qualification form. Click “Send”.

Step 26: If choosing in-person qualification, you will receive a popup asking to either copy the URL or open it in the next tab.

Step 27: Application results will be processed automatically in a few minutes. Your customer will also receive an email with their result.

Step 28: Your customer’s credit score will decide whether they are eligible for Sungage financing. If your customer qualifies, you will receive a congratulatory message.

Step 29: Return to the proposal and click “Sync Quotes”.

Step 30:  Click “Yes”.

Step 31: When a homeowner qualifies, the “Qualify” icon will transition to blue and read "Qualified". Click  “Send Finance Docs” to share the contract.

Step 32: Click “Yes”. This will generate the contract.

Step 33: You can choose to copy the finance document URL and share it with the homeowner, or open the URL in the next tab to sign immediately.  

Handover to the Homeowner

Please ensure the homeowner completes all required steps to sign the financing documents.

Installer Next Steps

Once the document is signed by the homeowner, you can sync the quote in SubcontractorHub to view the updated status.

Step 34: Click “Sync Quotes”.

Step 35: Click “Yes”.

Step 36: The finance card will reflect that the finance documents have been signed, as shown in the example below. Click “Upload Stipulation Documents”.

Step 37: Copy the URL to share it with your customer or open the URL in the next tab.

Step 38: Click “Get Started”.

Step 39: Once all your documents are uploaded, you will receive a message confirming completion.